-INTRODUCTION
DIET PLASMA – Iakovos Theodosiou and the distinctive title “DIET PLASMA” (“we”) wants to inform you what kind of personal data we collect through this website, the applications connected to it or by any other means e.g. over the phone, and how we use that information.

1. What and who does this Privacy Policy cover?
DIET PLASMA – Iakovos Theodosiou is responsible for processing the personal data collected in the context of providing its services. This Privacy Policy applies to all users, including those who use the DIET PLASMA – Iakovos Theodosiou services without having created an account on this website.

2. What kind of personal data do we collect about you?
DIET PLASMA – Iakovos Theodosiou may collect data concerning you, such as indicative data for your registration on the website or for the execution of the order. We assure you that we do not collect or have any access to your financial information (e.g. bank card details) or sensitive data related to you.

3. For what purposes do we use your personal data?
We collect your personal data mainly to provide you with the services of DIET PLASMA – Iakovos Theodosiou. Also, it is necessary to collect your personal data for the purposes of compliance with legal obligations or for the purposes of protecting the legitimate interests of DIET PLASMA – Iakovos Theodosiou. Failure to provide said data may result in the inability, on our part, to offer you the Services of DIET PLASMA – Iakovos Theodosiou. When your personal data is collected for marketing purposes, you have the option not to provide DIET PLASMA – Iakovos Theodosiou with your personal data.

4. Do we process your personal data in the context of telephone orders?
When you call the DIET PLASMA – Iakovos Theodosiou Customer Service Department either from a landline at 210-5129943, 210-5132718 or from a mobile phone at 6977572111 and 6908070300 (details which are published on our website) in order to purchase a product, we process the absolutely necessary personal data concerning you for the execution of the order (article 6 par. 1 (b) GDPR), namely: a) full name (for the safe delivery of the product to the person who placed the order and for issuing invoice, if requested), b) e-mail (to send an order confirmation message in the context of proof of transactions), c) order telephone (to update the progress of the order), d) residential address (for the receipt/delivery of product) and e) VAT number, DOU, activity – optional (as long as no request for an invoice is submitted). We will keep the above data for as long as is necessary to complete the transaction and in any case for the period of time required by the applicable legislation. Furthermore, we remind you that phone reservations for products are not accepted by DIET PLASMA – Iakovos Theodosiou and therefore your personal data is not collected – in this case. We also point out that no records of recorded conversations are kept, since calls to the Customer Service Department are not recorded.

5. How do we protect your personal data?
The security of your data is a priority for us. For this purpose, DIET PLASMA – Iakovos Theodosiou has implemented appropriate technical and organizational measures aimed at protecting your personal data from loss, theft and unauthorized use, disclosure or modification, as well as from any unlawful processing.

6. Who can access your personal data?
For the best possible fulfillment of the processing purposes, your personal data is collected and processed exclusively by specially authorized staff of DIET PLASMA – Iakovos Theodosiou, who is bound by confidentiality clauses, as well as by our authorized partners. Your data may also be transmitted to police authorities and any other administrative, judicial or public authority or in general a legal or natural person to whom, based on a law or court decision, a relevant obligation or right of DIET PLASMA may derive – Iakovos Theodosiou to disclose such data.

7. Is your personal data transferred to third countries?
Your personal data is not transferred to third countries outside the European Economic Area. In the event that such a transmission takes place, we always ensure that there are legal guarantees to ensure compliance with the applicable legislation for the protection of your personal data.

8. Personal Data Protection Authority (PDPA)
If you have any questions regarding the legislation on personal data or if you believe that your rights may be violated, you can contact the Personal Data Protection Authority, 1 Kifissias Ave., Athens 11523, tel. 2106475600 or at www.dpa.gr .

9. How can I contact you regarding the processing of my personal data?
For any question, clarification or request regarding the processing of your personal data, please contact our Company’s Data Protection Officer at the following contact details:

• By letter:
DIET PLASMA – Iakovos Theodosiou
Attention: Iakovos Theodosiou
197 Rodou Street, 10443, Athens, Attica

• Via e-mail:
itheodosiou@gmail.com

1. WHAT AND WHO DOES THIS PRIVACY POLICY COVER?
DIET PLASMA – Iakovos Theodosiou is responsible for processing the personal data collected in the context of providing its services. This Privacy Policy applies to all users (registered or not) who wish to receive services from DIET PLASMA – Iakovos Theodosiou. As defined in our Terms of Use, the services of DIET PLASMA – Iakovos Theodosiou are aimed at the general public, they are not aimed at children and therefore no personal data is collected from children under the age of 16.

2. WHAT TYPES OF PERSONAL DATA DO WE COLLECT ABOUT YOU?
DIET PLASMA – Iakovos Theodosiou may collect data concerning you, such as indicative data for your registration on the website or for the execution of the order in the context of the purchase of a product. Specifically, DIET PLASMA – Iakovos Theodosiou collects the following categories of data for you:
Registration Data, i.e. the information you submit to register on our website and create an account. Registration information may include, for example, first name, last name, email address, country and postal code.
Data for ordering a product, such as indicative identification and contact details, which are necessary to complete the transaction and deliver the product.

Information we collect through tools such as cookies. These technologies may be used to collect and store information about your use of the Company’s services, such as the pages you have visited. For more information, see the Cookies Policy.

We do not collect:
Financial information from a payment service provider: in some cases, we may use an unaffiliated payment service to enable you to purchase a product or make payments (“Payment Service”). If you wish to purchase a product or make a payment through a Payment Service, you will be directed to a Payment Service webpage. Any information you provide to a Payment Service will be subject to the Payment Service’s privacy policy and not this Privacy Policy. We have no control over and are not responsible for any use by the Payment Service of information collected through any Payment Service.

Sensitive information: we ask that you do not send or disclose sensitive personal information to us, such as social security numbers, information about your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or membership in trade unions.

3. FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?
We use the personal data we collect from and about you for the following purposes:
a) To provide you with our services. b) To improve your experience through DIET PLASMA – Iakovos Theodosiou services (both online and offline) by providing content that you may find relevant and interesting. c) Allow you to comment on content and participate in online games, contests or reward programs. d) To provide you with optimal service and answer your questions. e) To protect the rights of DIET PLASMA – Iakovos Theodosiou. For example, there may be cases in which DIET PLASMA – Iakovos Theodosiou may use your personal data, including cases where DIET PLASMA – Iakovos Theodosiou believes in good faith that such processing is necessary to: (i) protect; the enforcement or defense of its legal rights, (ii) the protection of the safety, privacy and security of users, (iii) the protection of DIET PLASMA – Iakovos Theodosiou, as well as other involved third parties, such as DIET’s suppliers PLASMA – Iakovos Theodosiou, from fraud or for risk management purposes. f) For purposes of compliance with applicable legislation, to respond to the requests of the competent authorities. g) To complete a corporate transformation, such as a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of the business, assets or stock (including any bankruptcy or similar proceedings); For example, if DIET PLASMA – Iakovos Theodosiou participates in a merger or transfer of all or a substantial part of its activities, DIET PLASMA – Iakovos Theodosiou may disclose your personal data to the party or parties involved in the transaction as part of the due to a transaction, after your relevant information. h) To send you, after your prior consent, offers, promotional actions and other commercial announcements regarding the news and actions of DIET PLASMA – Iakovos Theodosiou.

4. ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
The processing of your personal data is necessary for the provision of the requested services and in some cases (such as for the order and delivery of a product) the collection of your data is necessary, because otherwise the Company’s services could not be provided. The processing, however, may be necessary for the purposes of the legitimate interests of DIET PLASMA – Iakovos Theodosiou or for compliance with legal obligations. Furthermore, DIET PLASMA – Iakovos Theodosiou processes your personal data to send you commercial/advertising communications, upon your consent.
Below you will find an explanatory diagram on the above topic:

5. HOW DO WE PROTECT YOUR PERSONAL DATA?
Your personal data is processed by both electronic and paper means and is protected with appropriate security measures, taking into account the nature, scope, context and purpose of the processing, as well as the different probabilities and severity of the risk in terms of rights and freedoms of persons. Specifically, DIET PLASMA – Iakovos Theodosiou uses appropriate technical and organizational measures to protect the personal data in its possession from loss, theft and unauthorized use, disclosure or modification, as well as from any type of unlawful processing.

6. WHO CAN ACCESS YOUR PERSONAL DATA?
DIET PLASMA – Iakovos Theodosiou may disclose your personal data to the following recipients under specific conditions, namely:
• To partner companies that support and manage the Website.
• To companies with which we cooperate to fulfill the above purposes.
• To any other administrative, judicial or public authority towards which there is a relevant obligation to disclose the above data.
DIET PLASMA – Iakovos Theodosiou has taken all the necessary measures so that its staff and partners are specifically authorized to process your personal data for the above purposes. In any case, our staff and external partners are fully bound by the confidentiality and non-disclosure clauses provided for in the relevant legislation.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Your personal data is kept for as long as necessary to fulfill each processing purpose. After the fulfillment of this purpose, your personal data will be deleted, unless it must be retained under the applicable legal framework or for purposes related to the establishment, exercise or support of legal claims.

8. IS YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES?
Your Data is not transferred to third countries outside the European Economic Area (EEA). In any case, it is pointed out that the European Commission has recognized that some countries outside the EEA provide an adequate level of data protection. For transfers from the EEA to countries not considered safe by the European Commission, we have put in place, should such transfers take place, appropriate and appropriate safeguards designed to protect your personal data and ensure its safe transfer, in accordance with applicable rules on data protection, such as standard contractual clauses or other legal instruments.

9. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
In any case, we would like to inform you that, according to the applicable law, you can exercise the following rights, provided the necessary conditions are met:
• The right to access your personal data (commonly known as a ‘data subject access request’), which enables you to obtain a copy of the personal data we hold about you and to check that we are processing it lawfully.

• The right to rectification of the personal data we hold about you, which enables you to correct any incomplete or inaccurate data. We may need to verify the accuracy of new data you provide to us.

• The right to erasure of your personal data, which enables you to ask us to delete or remove personal data we process about you when there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to delete your personal data to comply with the law. Please note, however, that we may not always be able to comply with your request for erasure for specific legal reasons, which will be communicated to you, on a case-by-case basis, at the time of your request.

• The right to object to the processing of your personal data, where we rely on a legitimate interest (or a third party’s legitimate interest) and there is something about your particular situation that makes you want to object to the processing on that ground, as you believe it has an effect on your fundamental rights and freedoms. You also have the right to object when we process your personal data for marketing purposes.

• The right to restrict the processing of your personal data, which allows you to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to verify the accuracy of the data, (b) if the use of the data by us is illegal, but you do not want us to delete it, (c) if you want us to keep the data, even if we no longer need it, as you need it to establish, exercise or defend legal claims, or (d) if you object to us using your data, but we need to verify whether we have compelling legitimate reasons to use it.

• The right to portability (transmission) of your personal data to you or to a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and machine-readable interoperable format. Note that this right only applies to automated information that you have initially given us consent to use, or where we have used the information to perform a contract with you.

• The right to withdraw consent at any time where we rely on your consent to process your personal data. This will not, however, affect the lawfulness of any processing carried out before you revoked your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.
You can exercise any of your aforementioned rights by submitting a written request to DIET PLASMA – Iakovos Theodosiou. You can expect a response to such a request within one (1) month of its receipt by DIET PLASMA – Iakovos Theodosiou and in any case within two (2) months, depending on the complexity of your request or the volume of requests we receive .

10. UPDATES TO THIS PRIVACY POLICY
This Policy is updated whenever necessary. If there are significant changes to our Policy, we will amend the relevant text accordingly before those changes take effect and will make every effort to notify you by any appropriate means.
We recommend that you read this Privacy Policy from time to time in order to stay informed about the processing of your personal data by the Company.

11. PRINCIPLE OF PROTECTION OF PERSONAL DATA
If you have any questions regarding the legislation on personal data or if you believe that your rights are being violated, you can contact the Personal Data Protection Authority, 1 Kifissias Ave., Athens 11523, tel. 2106475600 or at www.dpa.gr.

12. CONTACT US
For any question regarding this Privacy Policy, as well as for the exercise of your rights, please contact the Data Protection Officer (DPO) of DIET PLASMA – Iakovos Theodosiou at the following contact details:

• By letter:
DIET PLASMA – Iakovos Theodosiou
Attention: Iakovos Theodosiou
197 Rodou Street, 10443, Athens, Attica

• Via e-mail:
itheodosiou@gmail.com

In any case, for any clarifications regarding issues related to the protection of your personal data, you can also contact the following service line: 210-5129943, 2105132718, 6977572111, 6908070300